SHARING QUALITY IMPROVEMENT EXPERIENCES

Bhutan has participated actively in the “Point of Care Quality Improvement” initiative.

Several teams across Bhutan are using quality improvement methods to improve the quality of healthcare services. Two teams have shared their QI projects in inter-country webinars.

Date Facility Name Aim Statement Result Video/Slides
14th August 2018 Jigme Dorji Wangchuck National Referral Hospital (JDWNRH), Gyaltsuen Jetsun Pema Neonatal Intensive Care Unit To increase the percentage of ‘discharges before 11am’ from 38% in NICU and 20% in Neonatal ward to 50% in both units in 8 weeks. The percentage of ‘discharges before 11am’ increased from 38% in NICU and 20% in Neonatal ward to more than 80% in both units and several other processes of care delivery also improved. Video: Webinar 4 of 14th August 2018
Slides: Webinar Bhutan improving discharge neonates (11 am POCQI Webiner_final PDF)
23rd October 2018 Central Regional Referral Hospital, Gelephu Bhutan To increase the percentage of completed partograph charting from 0% to 100% in 3 months Improved complete partograph charting to 91% Video: Webinar 7 of 23rd October 2018
Slides: Webinar Bhutan on 23rd October, 2018

Khesar Gyalpo University of Medical Sciences also organized a conference on “Improving Quality and Patient Safety in Health Care.” In November 2018. Conference was attended by more than 200 participants including international delegations from United States, Australia, Sri Lanka, Norway, India, South Korea, and Japan

BUILDING SKILLS FOR QUALITY IMPROVEMENT

Bhutan is also making efforts to include QI training in their pre-service education. Khesar Gyalpo University of Medical Sciences Bhutan introduces “Point of Care quality improvement” in PG curriculum under guidance of His Excellency Lyonpo Tandin Wangchuk, Minister for Health.